Refund policy

Products on Veya are digital: files, templates, guides or private links. They are available to you the moment your payment is confirmed, and they cannot be returned. For that reason, we do not refund a purchase because you changed your mind, or because you already opened, downloaded or used the product.

You can ask for a refund, or for the problem to be fixed, if:

• You paid, but never received access to the product.
• The file or link does not work, and the seller cannot fix it within 3 days.
• The product is materially different from how it was described on its page.
• You were charged twice for the same product by mistake.
• A payment was made without your permission.

• Email sagarbusiness90@gmail.com within 7 days of the purchase.
• Tell us the email you used to buy, the product name, the date and time of payment, and what went wrong. Screenshots help.
• Do not send your private download page link or any bank or card details. We never need them.

• We acknowledge your request within 48 hours and usually give a decision within 7 days.
• If the seller can fix the problem, we will ask them to, and tell you when it is done.
• An approved refund goes back to the same payment method you used. Banks and UPI apps usually show it within 5 to 7 working days.
• When a refund is approved, access to that product ends.

A seller may offer a more generous refund promise on their product page. If they do, that promise applies as well. Sellers are responsible for what they sell. See the terms.

Write to us at sagarbusiness90@gmail.com, or see the contact page for how we handle complaints.